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Chris responded quickly and professionally to our call for help with an unidentified animal in our house frame. He investigated and reported back thoroughly — including with photos of sitings on our property — and was generous and understanding in his sharing of knowledge and empathy for our concerns. He was great to work with.
The crew was terrific, polite and efficient. They did a great job.
Highly professional group with great service! I will use them again in a heartbeat!
Amazing service, very professional.
Robert Furtado was great. He was super professional, respectful and a pleasure to work with. Five stars any day of the week for how my warranty was handled by him.
Excellent job! Very professionally done!
Steve showed up right on time for both appointments. He looked over our house and found it to be well sealed, but showed me very convincing evidence that we had raccoons on our roof - this was the source of the sounds we heard. He put some traps in our attic just to be sure, and they were undisturbed. Very happy with the service.
Answered the call promptly, Arrived at the specified time, called to discuss results. All went just according to plan. 100% satisfied.
These guys know what they are doing and do whatever is needed well!
Rob has been on-time, efficient, knowledgeable, and a gentleman!
CJ was professional and friendly. He explained everything that he was going to do along the way and gave us helpful hints for preventing future problems with rodents. He typically arrived in a timely manner, calling when he was running late. The text reminders were very helpful as well. I hope that we don't need assistance again, but if we do, I will call Critter Control again.
Outstanding service! Thanks so much for doing such a great job!
We are very happy with the service from Critter Control. They came out the same day we called and took care of our problem immediately. I would definitely recommend them.
Very helpful and careing
Robert was thorough, knowledgeable and communicated clearly his findings and the service options. Definitely 5 star and I would recommend them for handling indoor rat or mouse problems to everyone.
Service was very convenient. We did everything over the phone. They took care of the issue that afternoon.
Excellent customer service and follow up.
Thank you Chris.
Excellent job, very quick response
Great service. Thanks
Excellent service by Rob. Always on time, repair work done efficiently, trap checks done quickly. I would recommend Critter Control to others looking for rodent control. Rats and Squirrels gone.
Rob was on time, friendly, efficient, skilled and good at communicating. Showed me his work and it was well-done.
Robert from Critter control-did a great job to understand/resolve the frequent noise at night, on the roof.
He started by setting up traps in the attic and checking on them.
In addition, he identified the possibility of entry points, and recommended the repair options.
Robert came back and professionally screened the entry points we agreed on.
I am pleased with the work delivered, and I highly recommend critter control and their staff.
Fast and efficient!
Great service and work! Steve was great and very responsive!
Robert was very thorough, professional, and friendly on his several visits. Always took the time to explain the work to be performed and I appreciated the photos as well. Thanks!
Thank you Steve! It was great meeting you. I will definitely call you if I ever have this problem again, but in the meantime, it is awesome to have the house not full of uninvited guests!
Great job - thank you so much!
Looks great! Hopefully no more squirrel s in the attic!
Steve has been acting very responsible and knowledgeable.
Steve is awesome!
A job well done. Thank you.
thanks for taking care of the animal problem
Thank you Steve for coming to take care of an urgent dead animal. Even though the contact was finished as of September, you took the time to help us. Not only did you remove the dead critter, but you made sure that the entry port was identified!!
These guys were very helpful. Knowledgeable. Responsive.
These guys are awesome! Steve was fantastic throughout our entire job. Super professional, on-time and thorough. Would ABSOLUTELY recommend him!
Good service. On time with quality.
It would be nice, if your work report includes location/map of the trap, servicing area in the house. So, the next engineer will get more information on how to serve.
Amazing service! I'd recommend you 100% of the time.
I am happy with Critter Control's service.
The service engineer is on time for the appointment.
He has good skill with friendly attitude.
He had solved rats problem in my house.
Will recommend Critter Control for others.
Mike is great! Rats have not yet taken to the traps- hope they go away soon.
Mike did a great job. He was courteous, professional, and thorough. Keep up the good work!
Michael did a GREAT job at our house. He was punctual, knowledgeable, friendly, patient and thorough. We appreciated that he listened to our concerns, identified & repaired some problem areas, and provided advice for changes we could make on our own. Our problem seems to be solved! Thank you!
Critter Control is awesome. They are thorough, clean & professional. Steve & his crew are super friendly & we highly recommend their company for any Critter issue.
Good service. Well done.
Great job, Critter Control, love the quick response and professional service..keep up the good work...will definitely use your service in the future and recommend to others..thanks!
Fantastic service. Mike was thorough, polite, knowledgeable. I would definitely call Critter Control again if I had a problem.
We've been very satisfied with your service....Mike is great!
Great service and great team.
good service, thank you for your fast response. will call again if needed.
Steve was fantastic - prompt, thorough and professional. Would absolutely recommend them to anyone.
Excellent service from the entire team. Honest and up-front from the start. Thanks.
Critter Control did a great job of getting rid of our unwanted houseguests. I would recommend them to anyone with a wildlife problem on their property.
Professional,timely,effective and courteous.
Terrific job. Thanks Robert & Steve & the weekend guy.
great job, thank you
Great service - fast, responsive, knowledgeable. I'd use Critter Control again without question.
They were courteous, on time, and thorough. Would definitely hire them again.
5 stars for Critter Control who has been taking great care of our house and property for many years. They have had to deal with all kinds of bad situations and have always been successful. Their technicians are first rate and very personable.
Great job, Got rid of the Racoons for us, Thank you
It was a job well done. Still very expensive since I had the same thing done about a year and a half ago. Robert did a good job. Professional and thorough.
Steve caught my unwelcome visitor within 20 minutes of putting out traps, then he returned the next week to seal all the spaces where roof rats (or other vermin) could enter the house. Critter Control did a fantastic job, and I've already raved about their services to several friends.
Thanks so much Critter Control.
From beginning to end you were extremely professional, knowledgeable and honest.
I'm so happy we went with Critter Control for this job!!!
Thanks so much Steve!!!
Steve was beyond amazing! Such a huge help and a great person to work with. Thank you so so much for all of your help!
Very good service.
These guys are so professional and know how to take care of things!
Critter Control gets a five star rating, as they have been very easy to work with, they are prompt in checking the traps and picking up any trapped critters. We have been extremely pleased with the staff members and the work they do for us.
Management Solutions Inc. for the Shadow Wood HOA
It was great!
Always great job.
Work was completed in a timely and efficient manner with consideration for the customer's needs. The technician, Steve, was not only fair and thoughtful, but very pleasant and competent. You may take care of my "critters" any time!! Thank you.
Excellent service by Chris
Can't think of anything that could have been done better.
Rob was thorough and explained everything, plus just enjoyable to talk to.
Critter Control is THE place to call for a quick response and excellent customer service.
Steve did a terrific job! Caught and removed 3 rats and plugged up the many holes in this 100 year old home. Thanks!
Great job. Very prompt.
Great job! I will always recommend your company!!
Thank you for the professional service.
No doubt that I will recommend your service to anyone in this Bay area.
Very satisfied and happy about the 30 day service, in the event that we have another visitor
Steve is the man. He has done the best job possible trying to resolve my townhouse's rat problem. I had caught my own rats for the past 7 years until I had enough, so I called Steve at Critter Control. He has completely sealed up my building's rooftop so that no more rodents can get in to the attic. He has been working on my townhouse roof for almost two years now... recently rats have chewed through some vents above my garage, but hopefully the reinforced vents are completely secured now thanks to Steve. I am extremely happy with Steve's hard work and diligence.
Rob is fantastic.
Knowledgeable and friendly.
Great job fast responce time.
Clean, efficient and effective.
Thank you, Chris and Steve. You were
prompt, courteous and most helpful. It wasn't the
easiest crawl space to get into, but Steve did, and
keeping all the dust and dirt to a minimum. The skunk
is gone and hopefully the smell.
Chris and Steve are professional and highly recommended.
Chris was great. Showed up quickly after we described the problem to drop off the trap. The possum was caught the very next day and Chris picked him up promptly. Very easy and smooth process. Would recommend them anytime for someone with a critter problem.
It was a relief to work with you . The worry started to go fast, you and your team are great.
Very efficient and knowledgeable.
Thanks for a job well done.
Steve did a really awesome job. I really enjoyed to work with him.
Chris was awesome. He was super prompt at calling me back. Very patient and courteous manner. Extremely professional. Called 10 mins to arrival. listened to our concerns, provided feedback and suggestions for our particular situation. Would highly recommend.
Squirrels and rats gone from my attic - quiet restored!
Stevw was incredible. He went right to the heart of the problem. Critter control is now on the top of our list of outstanding companies for recommendation
I was very pleased that your company could come out the same day I called to remove the dead carcus of the animal on my property. Thank you very much!!
Steve was very thorough in locating all the possible access points. We haven't heard a thing since! I learned a lot about rodents as well!
Thank you, very much. Your service was prompt, efficient, and handled our critter issues with minimum fuss. I appreciate the suggestions your staff had, and their curtesy.
Critter Control and their staff are professional, efficient and friendly. Highly recommended!
This is the third time we have used Critter Control. The entire crew was professional and extremely attentive. Thanks to them we now rid of TWO families of skunks, a raccoon and a possum! We high.y recommend them.
All the men who serviced the traps were so courteous and took time to answer questions and give explanations when needed. Service was extremely prompt. Thank you so much. I will certainly use your services again if necessary as well as recommend your company to others.
Excellent and prompt work!!
Jim sure knows his rodents.
Thank you for a clear evaluation.
A clan of really destructive squirrels recently moved onto my property here in Los Gatos near an open green space. Critter Control quickly took charge, placing and setting the appropriate traps. They captured not only the uninvited squirrel clan but also a number of ground rats and, at least for now, efficiently eliminated the critter problems. They also repaired and covered suspicious areas that could possibly be trouble spots allowing entry for future damage.
one day to set the trap, another to pick it up and the two pups.
Thank you for getting rid of my Raccoon problem.
Thank you for the excellent help.
Very positive experience! Super enthusiastic crew.
As always excellent, caring and thorough service. Jim is a stellar spokesperson for your excellent service. I know I can always count on all of you. Have a fine holiday. Susan Fuller
Jim was fantastic!
Jim was very professional, explained the process, performed the inspection, and explained the follow-up steps (including the quote for recommended repair work). Very nice experience considering the nature of the problem!
Thanks for being very responsive and good to work with. You guys are always able to get here within a reasonable amount of time to retrieve the animals & re-bait the traps.
HAPPY CUSTOMER FOR OVER 15 YEARS. AT VARIOUS LOCATIONS.
Great efficient work
Work done professionally and efficiently
Thanks for a great and thorough job.
Very knowledgeable worker. Very efficient and friendly.
Excellent work as always, thanks again Steve
It's a breath of fresh air that someone in the profession of wildlife control takes his job seriously and is very professional. Jim communicates very well and it is obvious he likes his job. He is able to walk me through the process of catching rodents and treating the home so rodents don't return. If I have any questions, he is very patient in answering them all. It's very apparent he takes pride in his work. I'm very happy that Jim was our technician.
A few days ago I saw a rat run from our house to the fence and assumed that the stinkers were back. Two years ago Critter Control removed several rats from under the house and sealed all openings, preventing further intrusions. The work was thorough and I was surprised to see another rat. This week Chris came, inspected and found only one tiny, possible entry point. He ensured there were no rats under the house and sealed it up. Because the repair was so minor and he found no signs of rats under the house, he did not charge us. I would recommend Critter Control without hesitation. Their work is professional, courteous, and fair. Got critters? Call them.
Jim took utmost care in treating our house for rodents- making sure they were captured, sealing the crawlspace area, and making sure they did not return. He really did take care of our house well and was very communicative about the whole process. He's a real gem and I appreciate his expertise in this field. He made me feel comfortable with each step of the process. Today was the trap check and it all came out clear. No more rodents in the crawlspace-- What a big relief! And peace of mind. Thank you Jim for your expertise! I'll be referring Critter Control and in particular, Jim, to all my family and friends.
Love Critter Control of San Jose--efficient, easy to get a hold of, and kind.
Thanks Critter Control!
Jim did another excellent job for us. I will recommend Critter Control to our friends.
Jim was amazing during this entire process (not just today, but for the last 2-3 weeks). He was prompt, polite and professional. I particularly appreciated how he thoroughly explained every process and why he was doing it. After working with Jim I don't want to work with any other person or company.
Very pleased, thanks Steve
Thank you Steve
Chris and Mike are first-rate pro's.
Once again, a job well done! Thanks guys!!
great work, thanks again Steve
Steve always does a very good and complete job and has a great, warm personality.
I have been very pleased with the service I received! No surprises, service with a smile, and very responsive communication.
Everyone I met or spoke to from Critter Control was friendly and efficient.
I would highly recommend their service!
What a pleasure to deal with Critter Control! A job well done.....thanks very much!
Chris was great at scheduling a rat removal at the last moment and Steve did a great job performing the dirty job.
The work, thus far, has been done to my satisfaction. Mike always on time and very professional.
Mike was great and answered all my questions and addressed all of my concerns.
Prompt and great follow up.
I just want to thank you for all your help !! You guys do a great job and are very responsive.
Excellent service and very knowledgeable
Thank you for getting someone out to my property as soon as you could. I appreciate the effort.
Very polite and Knowledgeable people. I have had to call them out twice, on two separate occasions and I am very please with their service.
All of the people that you have sent out have done a great job. One that I would never do !!
Thank you, the job was done quickly and professionally. It was very nice to meet a different expert on 3 days in a row, with each showing the same deep knowledge and perfect professionalism. We will always call Critter Control of San Jose with any critter issue that comes up, and have been pleased to recommend you to our friends.
I love these guys. They call you back right away and pick up the critters. Prompt, friendly and courteous.
Great service with a smile.
Excellent customer service and got the job done!
Appreciate the technicians were friendly, helpful, and always on time for appointments,
so far, excellent
I have been very happy with Critter Control. Our Wildlife Technician, Jim, has been professional, prompt, courteous, and has produced excellent results. He explained how he would solve our pest problem, and things went exactly as he described. We always knew what to expect and within 3 visits the problem was completely taken care of. Communication with this company is excellent. I receive confirmation emails promptly, and when there was a minor scheduling issue, they called me right away to resolve the problem.
Mike is a very good representative for Critter Control.
I can't wait for Thursday !!
Please call to set up spraying and repair work.
I need to talk with someone about next steps.
Jim was very informative, very professional and made me feel at ease with my skunk problem.
Quick and complete service.
Critter Control did a fantastic job! Every person I dealt with from start to finish was professional, personable and prompt. Every visit was confirmed ahead of time, and, in the one instant where a technician was running a tiny bit late, I received a phone call to let me know of the delay. I would not hesitate to contact them again if I ever have anther rodent problem and I am recommending them to family and friends.
Jim was great. Having a rat in the house is not fun, but while doing a very thorough job at catching the rat, his sense of humour
made it very pleasant. Next time, we'll call your company and ask for Jim to do the job.
Rafael & Maria S.
Mike does a great job, he's knowledgable, friendly, efficient and helpful.
Would recommend Critter Control based on our experience with Mike.
Once again, the skunk was taken away in a timely manner.
Thank you !!
Fast response and great service. Thanks!
Efficient and dependable!
Sorry -- I mixed up the surveys - Jim was great yesterday, and the two Mikes were great today. They took out the skunks without incident and replaced the traps.
I look forward to have my skunk problem resolved.
Jim came out and found problem. Good service. Professional.
Great job! Explain the procedure and followup steps very clearly in all his visits. David is simply great!
David provided excellent service - he was reliable and knows his stuff! This is the second time that I used Critter Control and would call again if the need arises...
thank you for catching the rats in my crawl space...
Timely response. Courteous workmen. I recommend this company.
Steve and Mike did an excellent job of diagnosing the problem with bird mites in nests in our attic vents they came out and sealed up the openings around our house and did a superb job I would recommend them wholeheartedly. They were respectful of our property and cleaned up after they we're finished.
Very nice people to deal with. Friendly and professional. Appreciated flexibility in scheduling service.
Thank you, Chris.
Jim is just the best professional I have ever interacted with. He is always on time, very considerate, does a great job of explaining everything and is a lot of fun to work with. Can't say enough good stuff about him! Job is always well done.
Excellent as usual. See you on the 8th
Professional and helpful as always.
Michael is really thorough, friendly and professional. Thanks you!
Thanks for completing the job as agreed upon. The door threshold solution is very good and nicely installed.
The team did a great job in finding and removing a dead opossum. They were very professional and did a thorough inspection identifying points of entry.
Thank You Critter Control for taking care of the pest/rodent issue at my Dad's house. The staff was awesome! Many thanks to Steve; he was on-time, did great work and even took time to answer the many questions from the many curious neighborhood children. Would definitely recommend Critter Control!
As always, prompt and efficient! Thank you!
Steve did a great job, thanks!!
Very nice people. Excellent job skills. Would recommend them to anyone that has a critter problem.
So happy I called Critter Control.
We love Skylar!
Thanks a lot ! I am very satisfied!
Five stars for Skylar. His knowledge and manner are of a true professional. I appreciate everything he has done so far in trying to eradicate my rodent problem.
You guys are the best. I've been working with you for over ten years, and always great.
Great as always...thanks.
Fearless, well-informed pest problem-solvers!
I really appreciated the quick turnaround on the job Steve did. He was able to complete a lot during the time he was there. I have no worries in knowing he'll be able to complete the minor amount of work remaining in a timely manner. Many thanks to Steve for decreasing the "pigeon noise" in our roof/ceiling. Woo Hoo! Very happy!Loking forward to wrapping it up. Thanks a ton!
Thank you for your quick response!! Connie, DPW Operations.
Prompt arrival after call was made. Thanks!
Excellent job!! Thank you!
Job completed quickly by Skylar, who was on time and very knowledgeable.
Mike did a terrific job as usual! He thoroughly investigated where the animal might be getting in, gave me options, looked in the attic, left traps, and did an excellent job and everything. He is such a pleasure to work with. Everyone at Critter Control is great to work with, and you are very thorough in solving the problem. Thank you!
Meant to put 5 stars -- Sorry
Thanks for the extremely professional work!
Very professional, timely and great to work with!
I have a rental property in San Jose and had some rat concerns that were taken care of along with some minor repairs to vents, all in all these guys are a class act. I live 1500 miles away and left them to work with my tenants living in the house, 100% satisfied!
These guys are awesome. They never complain about having to reset the traps. We have caught one of those pesky raccoons, and today we caught a skunk... it took a few weeks but it was worth the persistence.
Great service. On time. Found the issues upon inspection (entry points where rats are getting in the attic) and quickly came up with a plan to fix the issues.
Skylar did a great job trapping both a rat and a squirrel, as well as doing repairs on our home. We especially appreciate his knowledge and dedication in coming back a second day to track down the dead squirrel in our attic.
I meant to give you five stars for excellent service. Thank you.
We were very impressed with Skylar's knowledge and professionalism.
Awesome job! Would definitely recommend critter control!
Skylar did an excellent job at pinning down the rodent problem, their entrance, setting traps and devising a plan of attach. thank you!
I was happy with Skylar. He was professional, courteous and it was clear that he knew what he was doing. I appreciated that he was on time, or if he was running late, he called me. He made in effort to not track dirt in the house. It was easy to talk to him and he answered all of my questions. I would request him again.
Thank you for the prompt service!!
Dave did an excellent job! he's a true professional. Will use the service again
Inspection - Fast, thorough, and professional. Thanks!
It was really great doing business with you guys!
Thanks guys, you were quick, got the job done, and had great, efficient communications. I will definitely be calling you next time the raccoons come back!
Excellent, thorough and timely.
Skylar is doing a wonderful job of tracking down the rodents and performing repairs. He is courteous, hard working, and knowledgable. We are very pleased with the progress.
Very good service at a reasonable price. Mike took the time to explain his work and answer all my questions.
Always polite and pleasant!
Great service. David was always on time and very courteous. Did a great job with the rodent proofing/repairs.
another thorough job by Skyler!
Thank you for a job well done! I feel comfortable recommending Critter Control to any friends that may need your services.
I didn't realize you could have a good experience dealing with rats in and around your house, but Mike has been great! He is a true professional and has gone the extra mile to get things done right. He is hard working, extremely knowledgeable and always shows up on time. I would highly recommend Critter Control if you have unwanted critters!
YOU GUYS DO A TERRIFIC JOB
BLOSSOM VILLAGE APTS
SAN JOSE, CA
Excellent job and great to work with. Thanks Chris!
The work at our home was completed in a timely manner.
Khoa was the employee who handled everything at my home. He was always on time, professional, friendly, well spoken and competent, and willingly to answer any questions I had.
After discovering rat activity I contacted Critter Control for ?
Steve did a great job helping out getting rid of rats in the crawl space. He is always on time, polite, friendly and effective. He knows what he is doing and is very honest to us. I highly recommend him!
Shortly after the weather changed to colder nighttime temperatures we started noticing scratching sounds in the crawl space under our kitchen area. Several weeks later we noticed rodent droppings in the area we feed our dog. Since there ?
In a time when customer service seems nonexistent Steve was always on time, professional, friendly, and conscientious. He was thorough and successful. I feel very confident recommending Steve and Critter Control.
Critter Control is the epitome of professionalism, expertise, and friendly-service. I cannot rate them highly enough. 10+ stars if I could.
We have caught four rats under our house and tried to close every opening we could find. David ?
Critter Control is an awesome company and they do the hard work that the other big names Pest Control companies won't do. For example, they will get in the attic and search out the animals and place traps whereas the big companies will ?
Critter Control helped us gain control of a rodent problem in our last home and now is helping to prevent rodent access in our new home. Steve is a pleasure to work with and is very diligent about finding every possible hole or crevice that ?
I had Critter Control put a cap on my chimney after an owl got into my house through the fireplace. It took 2 attempts before the right size cap was received, but that was no problem because they kept me informed along the way and always ?
I was having problems with a raccoon getting into my garage and from there into my house. Mike did a thorough inspection of possible ways the raccoon was getting in.. After blocking the most likely, they set traps. We didn?t catch the ?
I'm a big DIY fan so I tried DIY rodent control without any success. So I called Critter Control who sent Dave and Andrew. While maintaining social distance, they quickly crawled into places in our house that I try to avoid and set a bunch ?