Customer Reviews & Testimonials

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Dec 13
Amazing service, very professional.
Jan 11
Robert Furtado was great. He was super professional, respectful and a pleasure to work with. Five stars any day of the week for how my warranty was handled by him. Thanks again!
Oct 26
Excellent job! Very professionally done!
Aug 11
Steve showed up right on time for both appointments. He looked over our house and found it to be well sealed, but showed me very convincing evidence that we had raccoons on our roof - this was the source of the sounds we heard. He put some traps in our attic just to be sure, and they were undisturbed. Very happy with the service.
Jul 21
Answered the call promptly, Arrived at the specified time, called to discuss results. All went just according to plan. 100% satisfied.
Apr 3
These guys know what they are doing and do whatever is needed well!
Mar 31
Rob has been on-time, efficient, knowledgeable, and a gentleman!
Mar 30
CJ was professional and friendly. He explained everything that he was going to do along the way and gave us helpful hints for preventing future problems with rodents. He typically arrived in a timely manner, calling when he was running late. The text reminders were very helpful as well. I hope that we don't need assistance again, but if we do, I will call Critter Control again.
Mar 27
Outstanding service! Thanks so much for doing such a great job!
Mar 23
good service
Mar 21
We are very happy with the service from Critter Control. They came out the same day we called and took care of our problem immediately. I would definitely recommend them.
Mar 14
Very helpful and careing
Mar 9
Robert was thorough, knowledgeable and communicated clearly his findings and the service options. Definitely 5 star and I would recommend them for handling indoor rat or mouse problems to everyone.
Mar 6
Service was very convenient. We did everything over the phone. They took care of the issue that afternoon.
Mar 6
Excellent customer service and follow up. Thank you Chris.
Mar 6
Excellent job, very quick response
Mar 3
Great service. Thanks
Feb 20
Excellent service by Rob. Always on time, repair work done efficiently, trap checks done quickly. I would recommend Critter Control to others looking for rodent control. Rats and Squirrels gone.
Feb 20
Rob was on time, friendly, efficient, skilled and good at communicating. Showed me his work and it was well-done.
Feb 17
Robert from Critter control-did a great job to understand/resolve the frequent noise at night, on the roof. He started by setting up traps in the attic and checking on them. In addition, he identified the possibility of entry points, and recommended the repair options. Robert came back and professionally screened the entry points we agreed on. I am pleased with the work delivered, and I highly recommend critter control and their staff.
Feb 16
Fast and efficient!
Feb 9
Great service and work! Steve was great and very responsive!
Feb 9
Robert was very thorough, professional, and friendly on his several visits. Always took the time to explain the work to be performed and I appreciated the photos as well. Thanks!
Jan 24
Always professional
Jan 20
Thank you Steve! It was great meeting you. I will definitely call you if I ever have this problem again, but in the meantime, it is awesome to have the house not full of uninvited guests!
Jan 11
great service
Jan 10
Great job - thank you so much!
Jan 9
Looks great! Hopefully no more squirrel s in the attic!
Jan 6
Steve has been acting very responsible and knowledgeable.
Dec 9
Steve is awesome!
Dec 6
A job well done. Thank you.
Nov 29
thanks for taking care of the animal problem
Nov 29
Thank you Steve for coming to take care of an urgent dead animal. Even though the contact was finished as of September, you took the time to help us. Not only did you remove the dead critter, but you made sure that the entry port was identified!! Thanks!
Nov 29
These guys were very helpful. Knowledgeable. Responsive.
Nov 29
These guys are awesome! Steve was fantastic throughout our entire job. Super professional, on-time and thorough. Would ABSOLUTELY recommend him!
Nov 29
Great company!
Nov 29
Good service. On time with quality. It would be nice, if your work report includes location/map of the trap, servicing area in the house. So, the next engineer will get more information on how to serve.
Nov 29
Amazing service! I'd recommend you 100% of the time.
Nov 29
I am happy with Critter Control's service. The service engineer is on time for the appointment. He has good skill with friendly attitude. He had solved rats problem in my house. Will recommend Critter Control for others.
Nov 29
Mike is great! Rats have not yet taken to the traps- hope they go away soon.
Nov 29
Mike did a great job. He was courteous, professional, and thorough. Keep up the good work!
Nov 29
Michael did a GREAT job at our house. He was punctual, knowledgeable, friendly, patient and thorough. We appreciated that he listened to our concerns, identified & repaired some problem areas, and provided advice for changes we could make on our own. Our problem seems to be solved! Thank you!
Nov 29
Critter Control is awesome. They are thorough, clean & professional. Steve & his crew are super friendly & we highly recommend their company for any Critter issue.
Nov 29
Thx
Nov 29
Good service. Well done.
Nov 29
Great job, Critter Control, love the quick response and professional service..keep up the good work...will definitely use your service in the future and recommend to others..thanks!
Nov 29
Fantastic service. Mike was thorough, polite, knowledgeable. I would definitely call Critter Control again if I had a problem.
Nov 29
We've been very satisfied with your service....Mike is great!
Nov 29
Great service and great team.
Nov 29
good service, thank you for your fast response. will call again if needed.
Nov 29
Steve was fantastic - prompt, thorough and professional. Would absolutely recommend them to anyone.
Nov 29
Excellent service from the entire team. Honest and up-front from the start. Thanks.
Nov 29
Critter Control did a great job of getting rid of our unwanted houseguests. I would recommend them to anyone with a wildlife problem on their property.
Nov 29
Professional,timely,effective and courteous.
Nov 29
Terrific job. Thanks Robert & Steve & the weekend guy.
Nov 29
great job, thank you
Nov 29
Great service - fast, responsive, knowledgeable. I'd use Critter Control again without question.
Nov 29
They were courteous, on time, and thorough. Would definitely hire them again.
Nov 29
5 stars for Critter Control who has been taking great care of our house and property for many years. They have had to deal with all kinds of bad situations and have always been successful. Their technicians are first rate and very personable. Pam Hakman
Nov 29
Great job, Got rid of the Racoons for us, Thank you
Nov 29
It was a job well done. Still very expensive since I had the same thing done about a year and a half ago. Robert did a good job. Professional and thorough.
Nov 28
Steve caught my unwelcome visitor within 20 minutes of putting out traps, then he returned the next week to seal all the spaces where roof rats (or other vermin) could enter the house. Critter Control did a fantastic job, and I've already raved about their services to several friends.
Nov 17
Thanks so much Critter Control. From beginning to end you were extremely professional, knowledgeable and honest. I'm so happy we went with Critter Control for this job!!! Thanks so much Steve!!!
Nov 16
Steve was beyond amazing! Such a huge help and a great person to work with. Thank you so so much for all of your help!
Nov 14
Very good service.
Nov 14
These guys are so professional and know how to take care of things!
Nov 11
Great job!
Nov 2
Critter Control gets a five star rating, as they have been very easy to work with, they are prompt in checking the traps and picking up any trapped critters. We have been extremely pleased with the staff members and the work they do for us. Management Solutions Inc. for the Shadow Wood HOA
Nov 2
It was great!
Nov 2
Excellent help!
Oct 27
Always great job.
Oct 27
Work was completed in a timely and efficient manner with consideration for the customer's needs. The technician, Steve, was not only fair and thoughtful, but very pleasant and competent. You may take care of my "critters" any time!! Thank you.
Oct 19
Excellent service by Chris
Oct 18
Can't think of anything that could have been done better.
Oct 14
Rob was thorough and explained everything, plus just enjoyable to talk to.
Sep 23
Critter Control is THE place to call for a quick response and excellent customer service.
Sep 15
Steve did a terrific job! Caught and removed 3 rats and plugged up the many holes in this 100 year old home. Thanks!
Sep 14
Great job. Very prompt.
Aug 24
Great job! I will always recommend your company!!
Aug 11
Thank you for the professional service. No doubt that I will recommend your service to anyone in this Bay area.
Aug 10
Very satisfied and happy about the 30 day service, in the event that we have another visitor
Aug 9
Steve is the man. He has done the best job possible trying to resolve my townhouse's rat problem. I had caught my own rats for the past 7 years until I had enough, so I called Steve at Critter Control. He has completely sealed up my building's rooftop so that no more rodents can get in to the attic. He has been working on my townhouse roof for almost two years now... recently rats have chewed through some vents above my garage, but hopefully the reinforced vents are completely secured now thanks to Steve. I am extremely happy with Steve's hard work and diligence. Dean
Aug 3
Rob is fantastic. Knowledgeable and friendly.
Aug 1
Great job fast responce time.
Jul 27
Clean, efficient and effective.
Jul 21
Thank you, Chris and Steve. You were prompt, courteous and most helpful. It wasn't the easiest crawl space to get into, but Steve did, and keeping all the dust and dirt to a minimum. The skunk is gone and hopefully the smell.
Jul 12
Chris and Steve are professional and highly recommended. Thank you
Jun 27
Chris was great. Showed up quickly after we described the problem to drop off the trap. The possum was caught the very next day and Chris picked him up promptly. Very easy and smooth process. Would recommend them anytime for someone with a critter problem.
Jun 27
It was a relief to work with you . The worry started to go fast, you and your team are great. Very efficient and knowledgeable. Thanks for a job well done. Dorothy
Jun 23
Steve did a really awesome job. I really enjoyed to work with him.
Jun 23
Chris was awesome. He was super prompt at calling me back. Very patient and courteous manner. Extremely professional. Called 10 mins to arrival. listened to our concerns, provided feedback and suggestions for our particular situation. Would highly recommend.
Jun 17
Squirrels and rats gone from my attic - quiet restored!
Jun 1
Stevw was incredible. He went right to the heart of the problem. Critter control is now on the top of our list of outstanding companies for recommendation
May 31
I was very pleased that your company could come out the same day I called to remove the dead carcus of the animal on my property. Thank you very much!!
May 27
Steve was very thorough in locating all the possible access points. We haven't heard a thing since! I learned a lot about rodents as well!
May 25
Thank you, very much. Your service was prompt, efficient, and handled our critter issues with minimum fuss. I appreciate the suggestions your staff had, and their curtesy. Gary
May 17
Critter Control and their staff are professional, efficient and friendly. Highly recommended!
May 16
Great job!
May 14
This is the third time we have used Critter Control. The entire crew was professional and extremely attentive. Thanks to them we now rid of TWO families of skunks, a raccoon and a possum! We high.y recommend them.
May 9
All the men who serviced the traps were so courteous and took time to answer questions and give explanations when needed. Service was extremely prompt. Thank you so much. I will certainly use your services again if necessary as well as recommend your company to others.
May 3
Excellent and prompt work!!
Apr 28
Jim sure knows his rodents. Thank you for a clear evaluation.
Apr 27
A clan of really destructive squirrels recently moved onto my property here in Los Gatos near an open green space. Critter Control quickly took charge, placing and setting the appropriate traps. They captured not only the uninvited squirrel clan but also a number of ground rats and, at least for now, efficiently eliminated the critter problems. They also repaired and covered suspicious areas that could possibly be trouble spots allowing entry for future damage.
Apr 25
one day to set the trap, another to pick it up and the two pups. Thank you for getting rid of my Raccoon problem.
Apr 14
Thank you for the excellent help.
Apr 1
Very positive experience! Super enthusiastic crew.
Dec 23
As always excellent, caring and thorough service. Jim is a stellar spokesperson for your excellent service. I know I can always count on all of you. Have a fine holiday. Susan Fuller
Nov 10
Work done professionally and efficiently
Nov 10
Great efficient work
Nov 10
Love Critter Control of San Jose--efficient, easy to get a hold of, and kind. Thanks Critter Control!
Nov 10
Jim took utmost care in treating our house for rodents- making sure they were captured, sealing the crawlspace area, and making sure they did not return. He really did take care of our house well and was very communicative about the whole process. He's a real gem and I appreciate his expertise in this field. He made me feel comfortable with each step of the process. Today was the trap check and it all came out clear. No more rodents in the crawlspace-- What a big relief! And peace of mind. Thank you Jim for your expertise! I'll be referring Critter Control and in particular, Jim, to all my family and friends.
Nov 10
Outstanding, prompt, service. Thanks Critter Control!
Nov 10
I have been very pleased with the service I received! No surprises, service with a smile, and very responsive communication. Everyone I met or spoke to from Critter Control was friendly and efficient. I would highly recommend their service!
Nov 10
Jim did another excellent job for us. I will recommend Critter Control to our friends.
Nov 10
Thank you!!!!
Nov 10
It's a breath of fresh air that someone in the profession of wildlife control takes his job seriously and is very professional. Jim communicates very well and it is obvious he likes his job. He is able to walk me through the process of catching rodents and treating the home so rodents don't return. If I have any questions, he is very patient in answering them all. It's very apparent he takes pride in his work. I'm very happy that Jim was our technician.
Nov 10
Very knowledgeable worker. Very efficient and friendly.
Nov 10
Thanks for a great and thorough job.
Nov 10
Great work!
Nov 10
REAL PROFESSIONAL!! HAPPY CUSTOMER FOR OVER 15 YEARS. AT VARIOUS LOCATIONS.
Nov 10
Jim was very professional, explained the process, performed the inspection, and explained the follow-up steps (including the quote for recommended repair work). Very nice experience considering the nature of the problem!
Nov 10
Excellent work as always, thanks again Steve
Nov 10
Thanks for being very responsive and good to work with. You guys are always able to get here within a reasonable amount of time to retrieve the animals & re-bait the traps.
Nov 10
A few days ago I saw a rat run from our house to the fence and assumed that the stinkers were back. Two years ago Critter Control removed several rats from under the house and sealed all openings, preventing further intrusions. The work was thorough and I was surprised to see another rat. This week Chris came, inspected and found only one tiny, possible entry point. He ensured there were no rats under the house and sealed it up. Because the repair was so minor and he found no signs of rats under the house, he did not charge us. I would recommend Critter Control without hesitation. Their work is professional, courteous, and fair. Got critters? Call them.
Nov 10
Jim was amazing during this entire process (not just today, but for the last 2-3 weeks). He was prompt, polite and professional. I particularly appreciated how he thoroughly explained every process and why he was doing it. After working with Jim I don't want to work with any other person or company.
Nov 10
Once again, a job well done! Thanks guys!! Daelene Groff
Nov 10
What a pleasure to deal with Critter Control! A job well done.....thanks very much! Daelene Groff
Nov 10
Efficient!
Nov 10
Steve always does a very good and complete job and has a great, warm personality.
Nov 10
Mike was great and answered all my questions and addressed all of my concerns.
Nov 10
Chris and Mike are first-rate pro's.
Nov 10
The work, thus far, has been done to my satisfaction. Mike always on time and very professional.
Nov 10
Thank you Steve
Nov 10
Jim was fantastic!
Nov 10
Very professional
Nov 10
Very pleased, thanks Steve
Nov 10
Chris was great at scheduling a rat removal at the last moment and Steve did a great job performing the dirty job.
Nov 10
great work, thanks again Steve
Nov 10
Prompt and great follow up.
Nov 10
I just want to thank you for all your help !! You guys do a great job and are very responsive.
Nov 10
Great work
Nov 10
Excellent service and very knowledgeable
Nov 10
Thanks !!
Nov 10
Thank you for getting someone out to my property as soon as you could. I appreciate the effort.
Nov 10
Very polite and Knowledgeable people. I have had to call them out twice, on two separate occasions and I am very please with their service.
Nov 10
All of the people that you have sent out have done a great job. One that I would never do !!
Nov 10
Thank you, the job was done quickly and professionally. It was very nice to meet a different expert on 3 days in a row, with each showing the same deep knowledge and perfect professionalism. We will always call Critter Control of San Jose with any critter issue that comes up, and have been pleased to recommend you to our friends.
Nov 10
I love these guys. They call you back right away and pick up the critters. Prompt, friendly and courteous.
Nov 10
Great service with a smile.
Nov 10
I have been very happy with Critter Control. Our Wildlife Technician, Jim, has been professional, prompt, courteous, and has produced excellent results. He explained how he would solve our pest problem, and things went exactly as he described. We always knew what to expect and within 3 visits the problem was completely taken care of. Communication with this company is excellent. I receive confirmation emails promptly, and when there was a minor scheduling issue, they called me right away to resolve the problem.
Nov 10
Thank you, Chris.
Nov 10
Please call to set up spraying and repair work.
Nov 10
Mike is a very good representative for Critter Control. I can't wait for Thursday !! Thanks !!
Nov 10
Excellent customer service and got the job done! Appreciate the technicians were friendly, helpful, and always on time for appointments,
Nov 10
Once again, the skunk was taken away in a timely manner. Thank you !!
Nov 10
I need to talk with someone about next steps.
Nov 10
Critter Control did a fantastic job! Every person I dealt with from start to finish was professional, personable and prompt. Every visit was confirmed ahead of time, and, in the one instant where a technician was running a tiny bit late, I received a phone call to let me know of the delay. I would not hesitate to contact them again if I ever have anther rodent problem and I am recommending them to family and friends.
Nov 10
Jim was great. Having a rat in the house is not fun, but while doing a very thorough job at catching the rat, his sense of humour made it very pleasant. Next time, we'll call your company and ask for Jim to do the job. Sincerely Alain Brie
Nov 10
Jim was very informative, very professional and made me feel at ease with my skunk problem.
Nov 10
Mike does a great job, he's knowledgable, friendly, efficient and helpful. Would recommend Critter Control based on our experience with Mike. Rafael Santini
Nov 10
Quick and complete service.
Nov 10
Fast response and great service. Thanks!
Nov 10
Efficient and dependable!
Nov 10
Sorry -- I mixed up the surveys - Jim was great yesterday, and the two Mikes were great today. They took out the skunks without incident and replaced the traps. I look forward to have my skunk problem resolved.
Nov 10
Jim came out and found problem. Good service. Professional.
Nov 10
Great job! Explain the procedure and followup steps very clearly in all his visits. David is simply great!
Nov 10
Very nice people to deal with. Friendly and professional. Appreciated flexibility in scheduling service.
Nov 10
Timely response. Courteous workmen. I recommend this company.
Nov 10
Steve and Mike did an excellent job of diagnosing the problem with bird mites in nests in our attic vents they came out and sealed up the openings around our house and did a superb job I would recommend them wholeheartedly. They were respectful of our property and cleaned up after they we're finished.
Nov 10
Excellent as usual. See you on the 8th
Nov 10
Jim is just the best professional I have ever interacted with. He is always on time, very considerate, does a great job of explaining everything and is a lot of fun to work with. Can't say enough good stuff about him! Job is always well done.
Nov 10
so far, excellent
Nov 10
David provided excellent service - he was reliable and knows his stuff! This is the second time that I used Critter Control and would call again if the need arises... thank you for catching the rats in my crawl space... -sharlene
Nov 10
Professional and helpful as always.
Nov 10
Great experience!
Nov 10
Michael is really thorough, friendly and professional. Thanks you!
Nov 10
Thanks for completing the job as agreed upon. The door threshold solution is very good and nicely installed.
Nov 10
The team did a great job in finding and removing a dead opossum. They were very professional and did a thorough inspection identifying points of entry.
Nov 10
Thank You Critter Control for taking care of the pest/rodent issue at my Dad's house. The staff was awesome! Many thanks to Steve; he was on-time, did great work and even took time to answer the many questions from the many curious neighborhood children. Would definitely recommend Critter Control!
Nov 10
As always, prompt and efficient! Thank you!
Nov 10
Steve did a great job, thanks!!
Nov 10
So happy I called Critter Control.
Nov 10
Very nice people. Excellent job skills. Would recommend them to anyone that has a critter problem.
Nov 10
Five stars for Skylar. His knowledge and manner are of a true professional. I appreciate everything he has done so far in trying to eradicate my rodent problem.
Nov 10
Fearless, well-informed pest problem-solvers!
Nov 10
Thanks a lot ! I am very satisfied!
Nov 10
We love Skylar!
Nov 10
You guys are the best. I've been working with you for over ten years, and always great.
Nov 10
Great as always...thanks.
Nov 10
I meant to give you five stars for excellent service. Thank you.
Nov 10
I really appreciated the quick turnaround on the job Steve did. He was able to complete a lot during the time he was there. I have no worries in knowing he'll be able to complete the minor amount of work remaining in a timely manner. Many thanks to Steve for decreasing the "pigeon noise" in our roof/ceiling. Woo Hoo! Very happy!Loking forward to wrapping it up. Thanks a ton!
Nov 10
Thank you for your quick response!! Connie, DPW Operations.
Nov 10
Prompt arrival after call was made. Thanks!
Nov 10
Excellent job!! Thank you!
Nov 10
Mike did a terrific job as usual! He thoroughly investigated where the animal might be getting in, gave me options, looked in the attic, left traps, and did an excellent job and everything. He is such a pleasure to work with. Everyone at Critter Control is great to work with, and you are very thorough in solving the problem. Thank you!
Nov 10
Great service. On time. Found the issues upon inspection (entry points where rats are getting in the attic) and quickly came up with a plan to fix the issues.
Nov 10
Thanks for the extremely professional work!
Nov 10
Job completed quickly by Skylar, who was on time and very knowledgeable.
Nov 10
Very professional, timely and great to work with!
Nov 10
Skylar did a great job trapping both a rat and a squirrel, as well as doing repairs on our home. We especially appreciate his knowledge and dedication in coming back a second day to track down the dead squirrel in our attic.
Nov 10
Meant to put 5 stars -- Sorry
Nov 10
I have a rental property in San Jose and had some rat concerns that were taken care of along with some minor repairs to vents, all in all these guys are a class act. I live 1500 miles away and left them to work with my tenants living in the house, 100% satisfied!
Nov 10
These guys are awesome. They never complain about having to reset the traps. We have caught one of those pesky raccoons, and today we caught a skunk... it took a few weeks but it was worth the persistence.
Nov 10
Excellent, thorough and timely.
Nov 10
excellent service
Nov 10
Skylar is doing a wonderful job of tracking down the rodents and performing repairs. He is courteous, hard working, and knowledgable. We are very pleased with the progress.
Nov 10
Skylar did an excellent job at pinning down the rodent problem, their entrance, setting traps and devising a plan of attach. thank you! Ryan Monaghan 408-910-5440
Nov 10
I was happy with Skylar. He was professional, courteous and it was clear that he knew what he was doing. I appreciated that he was on time, or if he was running late, he called me. He made in effort to not track dirt in the house. It was easy to talk to him and he answered all of my questions. I would request him again.
Nov 10
Thank you for the prompt service!!
Nov 10
It was really great doing business with you guys!
Nov 10
Inspection - Fast, thorough, and professional. Thanks!
Nov 10
Dave did an excellent job! he's a true professional. Will use the service again
Nov 10
Thanks guys, you were quick, got the job done, and had great, efficient communications. I will definitely be calling you next time the raccoons come back!
Nov 10
Great service. David was always on time and very courteous. Did a great job with the rodent proofing/repairs.
Nov 10
I didn't realize you could have a good experience dealing with rats in and around your house, but Mike has been great! He is a true professional and has gone the extra mile to get things done right. He is hard working, extremely knowledgeable and always shows up on time. I would highly recommend Critter Control if you have unwanted critters!
Nov 10
Very good service at a reasonable price. Mike took the time to explain his work and answer all my questions.
Nov 10
Always polite and pleasant!
Nov 10
Thank you for a job well done! I feel comfortable recommending Critter Control to any friends that may need your services.
Nov 10
another thorough job by Skyler!
Nov 10
YOU GUYS DO A TERRIFIC JOB THANK YOU VICTORIA BLOSSOM VILLAGE APTS SAN JOSE, CA
Nov 10
Excellent job and great to work with. Thanks Chris!
Nov 10
The work at our home was completed in a timely manner.
Nov 10
We were very impressed with Skylar's knowledge and professionalism.
Nov 10
Awesome job! Would definitely recommend critter control!